Capella University Telehealth

ntroduction

Successful deployment of a new health care technology requires that your team be well trained in its use. Nurse leaders have many options to choose from when considering an effective training strategy, among which is the use of Web conferencing technologies, such as webinars, used to deliver training remotely to a geographically dispersed audience.

This assessment provides an opportunity for you to develop a presentation to introduce staff personnel to the new or upgraded telehealth technology that was the focus of your previous assessments.

Preparation

Successful deployment of new or upgraded telehealth technology requires that your team be well trained in its use. One key element of your overall training strategy is to orient your staff to the new technology. Consequently, you have decided to develop an orientation webinar, which can be used to deliver the training remotely using Web conferencing technologies.

To prepare for the assessment, you are encouraged to think about how you might use Web conferencing technologies, such as webinars, to deliver training to nursing staff. You may also want to begin thinking about how you will approach the design of your webinar presentation slides.

In addition, you may wish to:

  • Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
  • Review the Guiding Questions: Staff Training Session [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.

Note: Remember that you can submit all or a portion of your draft presentation to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback.

Audiovisual Equipment Setup and Testing

Because you will make a video recording of your presentation, it is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use. You may use Kaltura Media or other technology of your choice for your video recording.

  • If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.

You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

Requirements

Develop and record an audiovisual presentation for staff personnel to support the implementation and use of the new or upgraded telehealth technology. Create 10–15 slides to support your presentation, including a title slide and a references slide. Ensure that your presentation includes any guidelines and standards developed by your organization for the specific setting or population.

Complete the Vila Health: Preparing for a Staff Training Session simulation..

The presentation requirements, outlined below, correspond to the grading criteria in the Staff Training Session Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Staff Training Session document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.

  • Describe the purpose and use of the technology.
  • Explain the potential risks and benefits of the technology.
  • Identify the requirements for successful deployment of the technology, including appropriate training for providers, patients, and the patients’ families.
  • Discuss patient confidentiality and privacy safeguards associated with the technology.
  • Explain how the organization will assess the effectiveness of the technology.
  • Describe the type of ongoing training and technical support that will be available to the nursing staff.
  • Support assertions and conclusions with relevant and credible evidence.
  • Develop slides that augment your presentation.
  • Communicate effectively with staff to support the implementation and use of the technology.
Presentation Format and Length

Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

  • Your slide deck should consist of 10–15 slides, including a title slide and a references slide.
  • Use the speaker’s notes section of each slide to develop your talking points and cite your sources, as appropriate.
Supporting Evidence
  • Cite 3–5 credible sources from peer-reviewed journals or professional industry publications to support your presentation.
  • List your sources on the references slide at the end of your presentation.

Additional Requirements

Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the assessment area. See Using Kaltura for more information about uploading media. You may submit the assessment only once, so be sure that both assessment deliverables are included before submitting your assessment.

Proofread your presentation before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.

Portfolio Prompt: You may choose to save your presentation to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
    • Describe the purpose and use of a new or upgraded telehealth technology.
    • Explain the potential risks and benefits of a new or upgraded telehealth technology.
  • Competency 2: Develop a collaborative technology integration strategy.
    • Identify the requirements for successful deployment of a new or upgraded telehealth technology, including appropriate training for providers, patients, and the patients’ families.
  • Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
    • Explain how an organization will assess the effectiveness of a new or upgraded telehealth technology.
    • Describe the type of ongoing training and technical support that will be available to a nursing staff.
  • Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
    • Address patient confidentiality and privacy safeguards associated with a new or upgraded telehealth technology.
  • Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
    • Support assertions and conclusions with relevant and credible evidence.
    • Develop slides that augment a multimedia presentation.
    • Communicate effectively with staff to support the implementation and use of a new or upgraded telehealth technology.

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Capella University Telehealth

  • Draft an announcement and agenda for a meeting with stakeholders to present the key aspects of a plan to adopt the new or upgraded telehealth technology proposed in the previous assessment. Then, develop and record a 10-15 slide audiovisual presentation. Test your recording hardware to ensure that it is working properly and that you are familiar with its use.

    Introduction

    Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, complete the assessments in the order in which they are presented.As a nurse leader, you must be able to identify the key stakeholders in the adoption of a new or upgraded telehealth technology. In addition, you must be able to communicate the benefits and strategic value of the technology to obtain their support and ensure effective use of the technology. One method of communicating with stakeholders is to introduce them to the technology in a department meeting. In this meeting, it is important to discuss how this technology will enhance care and improve quality and safety outcomes.This assessment provides an opportunity for you to consider how you would introduce to stakeholders the new or upgraded telehealth technology that was the focus of your previous assessment with the goal of obtaining their buy in and support.

    Preparation

    You have completed your assessment of the need for a new or upgraded telehealth technology and presented your findings and recommendations to executive leaders. Their response to your assessment was positive, and they have asked that you introduce the proposed technology to other key stakeholders. Consequently, you have decided to host a stakeholders’ meeting to promote support and buy in for the new technology. Several people will be unable to attend the meeting, so you have decided to provide those individuals with a video recording of your presentation.To prepare for the assessment, you are encouraged to think about how you can generate wider stakeholder interest and support within your organization or practice setting for the acquisition of the new or upgraded telehealth technology currently under consideration, based on the results of your needs assessment. Consider who is most likely to have the greatest influence on key project success and who might be a good choice to champion the project. In addition, you may want to begin thinking about how you will approach the design of your presentation slides.In addition, you may wish to:

    • Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
    • Review the Guiding Questions: Stakeholder Meeting [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.

    Note: Remember that you can submit all or a portion of your draft presentation to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.

    Audiovisual Equipment Setup and Testing

    Because you will make a video recording of your presentation, it is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use. You may use Kaltura Media or other technology of your choice for your video recording.

    • If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.

    You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

    Requirements

    Draft an announcement and agenda for a meeting with key stakeholders. Then, develop and record an audiovisual presentation that focuses on the key aspects of a plan to adopt the proposed new or upgraded telehealth technology to support and enhance patient care.Complete the Vila Health: Preparing for a Stakeholder Meeting simulation.The meeting preparation and presentation requirements, outlined below, correspond to the grading criteria in the Stakeholder Meeting Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Stakeholder Meeting document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.

    Prepare for the Meeting
    • Identify the key stakeholders who should attend the meeting.
    • Draft a meeting announcement and agenda.
    Develop Your Presentation
    • Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
    • Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.
    • Address patient confidentiality and privacy concerns associated with the use of this technology.
    • Identify the steps and timeline needed to deploy the technology.
    • Develop slides that augment your presentation.
    • Argue persuasively to obtain stakeholder agreement with and support for the technology.
    • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
    Presentation Format and Length

    Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

    • Your slide deck should consist of 10-15 slides, including a title slide and a references slide.
    • Use the speaker’s notes section of each slide to develop your talking points and cite your sources, as appropriate.
    Supporting Evidence
    • Cite at least three credible sources from peer-reviewed journals or professional industry publications to support your presentation.
    • List your sources on the references slide at the end of your presentation.

    Additional Requirements

    Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the assessment area. See Using Kaltura for more information about uploading media.You may submit the assessment only once, so be sure that the following assessment deliverables are included before submitting your assessment:

    • Meeting announcement and agenda.
    • Presentation recording.
    • Presentation slides.

    Proofread your presentation before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.Portfolio Prompt: You may choose to save your presentation to your ePortfolio.

    Competencies Measured

    By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

    • Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
      • Explain how a new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
    • Competency 2: Develop a collaborative technology integration strategy.
      • Identify the key stakeholders who should attend a technology acquisition meeting.
      • Identify the steps and timeline needed to deploy a new or upgraded telehealth technology.
    • Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
      • Identify the outcome measures an organization or patient care setting will use to determine the effectiveness of a new or upgraded telehealth technology.
    • Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
      • Address patient confidentiality and privacy concerns associated with the use of a new or upgraded telehealth technology.
    • Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
      • Draft a meeting announcement and agenda.
      • Develop slides that augment a multimedia presentation.
      • Argue persuasively to obtain stakeholder agreement with, and support for, a new or upgraded telehealth technology.
      • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.

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Capella University Telehealth

Develop a 5-7 page implementation plan addressing the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of the previous two assessments.

Introduction

Technology continues to move at an accelerated pace, and the delivery of health care is shifting from office-based environments to the home. For this reason, health care organizations must be at technology’s cutting edge in order to remain competitive in today’s environment. Integrating the daily activities of patients into the health care continuum will improve the quality of care that is provided and enable more holistic care.

This assessment provides an opportunity for you to develop an implementation plan that addresses the various factors critical to the successful deployment of the new or upgraded telehealth technology that was the focus of your previous assessments.

Preparation

Based on the positive reactions and feedback from stakeholders with regard to the proposed telehealth technology, executive leaders have decided to move forward with implementation of this telehealth solution and have asked you to develop the implementation plan.

To prepare for the assessment, you are encouraged to reflect on the factors critical to the successful deployment of the new or upgraded telehealth technology and on how such technology would be implemented in your organization or practice setting. In addition, you are encouraged to become familiar with the Systems Development Life Cycle (SDLC) process for successfully implementing information systems or a change model for technology use that you think best supports your technology implementation ideas. Refer to the suggested readings, supplemented, as desired, by your own research. You may also wish to:

  • Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
  • Review the Guiding Questions: Implementation Plan [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.

Note: Remember that you can submit all or a portion of your draft needs assessment summary to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.

Requirements

Develop a technology implementation plan that supports the vision for safe, high-quality health care in your organization or practice setting.

Complete the Vila Health: Preparing to Develop an Implementation Plan simulation.

The implementation plan requirements, outlined below, correspond to the grading criteria in the Implementation Plan Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Implementation Plan document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.

  • Assess the adequacy of existing telehealth technology infrastructure in your organization or practice setting.
  • Assign tasks and responsibilities for deploying the new or upgraded telehealth technology.
  • Develop an implementation schedule.
  • Determine staff training requirements and strategies.
  • Develop a strategy for collaborating with patients and other health care providers.
  • Develop a post-deployment telehealth technology evaluation and maintenance strategy.
  • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
  • Write clearly and concisely in a logically coherent and appropriate form and style.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 2: Develop a collaborative technology integration strategy.
    • Assess the adequacy of existing telehealth technology infrastructure in an organization or practice setting.
    • Assign tasks and responsibilities for deploying a new or upgraded telehealth technology.
    • Develop an implementation schedule.
    • Develop a post-deployment telehealth technology evaluation and maintenance strategy.
  • Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
    • Determine staff training requirements and strategies.
    • Develop a strategy for collaborating with patients and other health care providers.
  • Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
    • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
    • Write clearly and concisely in a logically coherent and appropriate form and style.

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